Reviews
What Our Guests Are Saying
10/10 Excellent
"We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet. The inn keeper Doug was really available and kind. Highly recommend!!"
— Melissa, Expedia, September 2024
10/10 Excellent
“Tracing our family heritage to the earliest days of the Pictou settlement, our choice to stay in the Customs House became a high light of our two week visit to N.S. We loved the rich history of the facility and surrounding community, that rightfully celebrates this 250-year heritage. The Customs House offers easy access to local museums, restaurants, shops and scenic attractions. Each of these contributed to a most enjoyable visit that met and exceeded our most optimistic expectations.”
— Jonathan, Expedia, September 2024
10/10 Excellent
“Best hotel that we stayed at during our two weeks of vacation in Canada!”
— Cindy, Expedia, August 2024
Unique Room Features
Most Custom House Inn rooms include original fireplace facades. Made from marble and slate, in a variety of colours, the fireplaces originally burnt coal to heat each room. Today, these fireplaces are signature details of our historic Inn.

Gorgeous white marble fireplace facade

Black and green slate fireplace

One of 8 original fireplaces in the 1870s building

“A lovely historic building. Our room was immaculate with tasteful decor. Quiet and private, with plenty of food options within walking distance..”
— Expedia, September 2023